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Delivery Timescales
The times quoted (if any) are so quoted in good faith, but shall not be binding. To facilitate a prompt delivery, please give a delivery address where someone will be in. All delivery instructions should be stated at the time of ordering (e.g. leave with neighbour, leave in secure porch). FHT Ltd can accept no responsibility for transport delays or circumstances outside their control causing late delivery. Neither FHT Ltd, nor their designated carrier will accept claims for consequential loss due to late deliveries.
- Couriered parcels will be sent out 3 times weekly, i.e. Monday, Wednesday and Friday (e.g. orders received Monday and Tuesday, will be despatched Wednesday; Wednesday and Thursday, despatched Friday and orders received Friday will be despatched Monday) and will be despatched on a ‘next day’ service with the exceptions being Scilly Isles, Scottish Highlands and Islands, Republic of Ireland and Mainland Europe, which would be a 2 day service.
- Smaller parcels will be sent out by first class post.
Delivery Charges
Carriage is charged at value of total order.
- Up to £10-£19.99 = £4.50
- £20-£169.99 = £6.50
- £170+ = £13.50
- For a single order of 1 CD or DVD = £2.50.
Multiple parcel orders, dispatched at the same time to the same address, will be charged at cost. These terms are for UK Mainland only.
Offshore couriered parcels; i.e. Scottish Highlands and Islands, Scilly Isles, Channel Islands and Northern Ireland, parcels up to 20kg = £17.50 and an extra 50p per kg thereafter.
Zone 1 European couriered parcels; i.e. Southern Ireland, France and Belgium, parcels up to 20kg £20.00 and an extra 50p per kg thereafter.
Export
We will be happy to quote charges for export orders.
Please allow within 10 working days for the items stated below:
All clothing and workwear, fob watches, all essential oil kits, all pure essential oils and carrier oils, all essential cd roms, essential college packs, a&p e-learning, the courier bag and client management system software.
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